Handle a large volume of inbound and outbound calls on time

  • Exceptional communication skills-both verbal and written
  • Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary
  • Identify customer needs, research issues, resolve complaints, and provide solutions
  • Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with the escalation team
  • Recommend improvements for systems and processes to boost organizational efficiency
  • Expertise in conflict resolution
  • Superior listening, verbal, and written communication skills

Job Details

Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 32 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Apr 07, 2023
Posting Date:
Mar 07, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
30-39%

Abnotix Solutions

Information Technology · 51-100 employees - Karachi

Abnotix Solutions is a Software company that works hard to fulfill all the client expectations. We completely understand your commercial needs and expectations. ,

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