Careem is on a mission to create the Everything App for the greater Middle East, aiming to simplify daily life by making it easier to move around, order food and groceries, manage payments, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn income, served more than 70 million customers, and built a platform that supports the region’s top talent and entrepreneurs. Operating in over 70 cities across 10 countries from Morocco to Pakistan, Careem is now entering an exciting new phase powered by AI. The company is looking for curious problem-solvers who can apply AI to develop innovative tools, automate workflows, and create meaningful impact—whether by streamlining operations, enhancing customer experience, or reimagining internal systems. Joining Careem means becoming part of a dynamic, autonomous team driven by values of ownership, ambition, and dedicated service to customers, partners, colleagues, and captains.
Key Responsibilities:
- Collaborate closely with the sales team to acquire restaurant partners in Dubai and Abu Dhabi, focusing on driving new business acquisition.
- Support and contribute to the development of growth plans for assigned accounts to expand business opportunities.
- Take full ownership of assigned accounts, acting as the primary point of contact and managing relationships effectively.
- Use data-driven decision-making to analyze the performance of initiatives, prioritizing efforts with the highest return on investment.
- Work alongside merchants and internal teams to improve merchant Net Promoter Score (NPS) and overall experience.
- Partner with cross-functional teams such as Supply, Finance, Marketing, and Business Development to ensure alignment with growth objectives.
Required Qualifications:
- Minimum of 2 years’ experience in sales or account management, with a consistent record of meeting weekly and monthly targets.
- Bachelor’s degree or equivalent education.
- Proficiency in Microsoft Office, Excel, and related software tools.
- Proven success in account management with direct and channel sales experience, particularly in closing deals.
- Experience within the food and beverage industry.
- Strong dedication to improving people’s lives, with a focus on excellence and customer service.
- Alignment with Careem’s core values: boldness, focus, agility, and collaboration.
- Highly motivated with a proactive “hunting spirit” to identify and develop new business opportunities.
- Excellent teamwork skills and ability to collaborate across local, regional, and corporate teams within a large, cross-functional organization.
- Effective communication skills and the ability to drive solutions aligned with industry and local market trends.
- Creative problem-solving ability with a positive, can-do attitude, capable of building a strong business pipeline and driving sustainable growth.
- Strong analytical skills and resilience to work under pressure with stretched targets and limited resources, leveraging technology-based ideas to overcome challenges.
Preferred Qualifications and Benefits:
Careem offers a vibrant workplace where employees can learn, grow, and make a meaningful regional impact. Team members work alongside inspiring professionals and contribute to a purposeful organization dedicated to unlocking the region’s potential.
- Flexible work arrangements include four days per week in the office and one day remote, with the option to work remotely from any country for up to 30 days annually.
- Unlimited vacation days to support a healthy work-life balance.
- Access to healthcare benefits and fitness reimbursements covering gym memberships, health clubs, and training classes.
- Opportunities for continuous learning and career development within a forward-thinking, AI-driven environment.
This role presents a unique opportunity to join a fast-growing company at the forefront of innovation in the Middle East, contributing to a platform that transforms lives and businesses across the region.
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