Account Manager

Noxlumyn is seeking a seasoned Senior Account Manager to join our dynamic, fully remote team. This role requires managing client relationships, overseeing Project Managers, and coordinating both internal teams and external contractors to ensure timely, on-budget project delivery. The ideal candidate will leverage their digital marketing expertise to identify growth opportunities and enhance operational workflows, while maintaining clear communication and strong leadership within a collaborative environment. Working hours align with EST time zones, Monday through Friday, with shifts from either 8:00 AM to 4:00 PM or 9:00 AM to 5:00 PM.

Key Responsibilities:
- Serve as the primary point of contact for clients, independently managing relationships and expectations.
- Organize and monitor tasks, deadlines, and project progress using ClickUp.
- Supervise Project Managers and coordinate efforts between internal teams and external contractors.
- Identify operational challenges and implement effective workflow improvements.
- Manage vendor and contractor relationships, including proposals and deliverables.
- Recognize opportunities for account growth and collaborate with clients to develop strategic plans.
- Prepare detailed reports covering account status, client feedback, project milestones, and team performance.
- Proactively assess project risks and devise strategies to mitigate them.

Required Qualifications:
- Minimum of 3 years’ experience in account management, project management, and digital marketing.
- Proven ability to manage projects, teams, and Project Managers effectively.
- Strong understanding of digital marketing concepts, terminology, and strategy.
- Excellent verbal and written communication skills.
- Demonstrated expertise in client relationship management and stakeholder coordination.
- Proficiency with project management tools and methodologies.
- Strong organizational, analytical, and problem-solving skills.
- Ability to handle multiple projects and prioritize tasks efficiently.

Tools and Software Experience:
Familiarity with Slack for team communication, ClickUp for project management, Airtable as a client portal, and email for correspondence is essential. Experience with Zoom and various webinar platforms such as EasyWebinar, Zoom Webinar, EverWebinar, and Aevents is required. Knowledge of ClickFunnels and GoHighLevel for funnels and CRM, Google Suite for productivity, Zapier for workflow automation, and WordPress for website management is also important.

Preferred Qualifications and Benefits:
- Enjoy the flexibility of working from anywhere in a fully remote environment.
- Benefit from paid time off and a culture that encourages professional growth and development.
- Participate in virtual coffee chats, dinners, team events, and team-building activities that foster connection.
- Receive performance-based annual appraisals to recognize and reward your contributions.

We strive to maintain an efficient and positive recruitment process. If you do not hear from us within 14 days of your application, please understand that we have proceeded with other candidates.