Account Manager

This role is for an Account Manager B2G based in Peshawar, responsible for managing government accounts with full ownership to drive business growth and strengthen customer relationships. The position involves coordinating internal and external stakeholders to deliver comprehensive solutions aligned with government digitalization priorities. Reporting to the Regional Head North-2 B2G, the role requires translating government needs into actionable account plans and partnerships within a digitally focused environment.

Key Responsibilities

- Take end-to-end ownership of account strategy, customer engagement, opportunity development, execution coordination, and business outcomes for assigned government accounts or verticals.
- Develop and maintain detailed account plans including stakeholder mapping, customer priorities, ICT spending potential, competitive landscape, risks, and agreed actions.
- Drive business development efforts to scale revenues and achieve year-on-year growth by building a qualified sales pipeline and executing targeted action plans.
- Create go-to-market strategies aligned with the Jazz digitalization roadmap and government customer priorities.
- Maintain deep knowledge of the market, customer environment, technology landscape, and procurement dynamics relevant to assigned accounts or verticals.
- Collaborate with Product, Pre-Sales, and Technology teams to translate customer requirements into clear solution, commercial, and delivery briefs.
- Identify and develop new revenue streams through connectivity, ICT, cybersecurity, M2M/IoT, data analytics, and digital platforms leveraging Jazz and partner capabilities.
- Lead customer discovery and governance meetings, manage proposals, tenders, approvals, negotiations, implementation, billing readiness, and issue resolution while ensuring accurate pipeline reporting.

Required Qualifications

- Bachelor’s degree in Business Administration, Telecommunications, ICT, Engineering, or a related field; Master’s degree preferred.
- 7 to 10 years of relevant experience in techno-commercial roles, enterprise sales, consulting, or account management within reputable organizations.
- Strong knowledge of ICT solutions including fixed and mobile connectivity, cybersecurity, IoT/M2M, and vertical ecosystems.
- Familiarity with government laws, regulations, public procurement processes, and compliance requirements.
- Comprehensive understanding of government organizations, decision-making structures, technology partners, system integrators, and the public-sector ecosystem.
- End-to-end experience with opportunity qualification, tendering, procurement, commercial, legal, compliance, implementation, billing, and collections processes.
- Excellent decision-making, problem-solving, planning, negotiation, and execution skills.
- Outstanding relationship management, executive communication, and cross-functional collaboration abilities.
- Customer-focused and entrepreneurial mindset with strong ownership, accountability, integrity, and the ability to challenge constructively for improved outcomes.

Preferred Qualifications and Benefits

Joining Jazz means becoming part of one of Pakistan’s leading private sector organizations, committed to transforming the lives of over 74 million customers through innovative digital solutions. Jazz offers a unique professional culture driven by visionary leadership, continuous learning, and development opportunities. Employees enjoy a supportive environment that values diversity and inclusion, fostering both personal and professional growth. This role provides a chance to contribute meaningfully to a digitally enabled future while working alongside passionate and talented professionals.