Customer Service Representative

We are seeking dynamic and motivated Customer Service Representatives to join our Lahore team. This role is pivotal in supporting our clients' campaign management efforts and ensuring seamless communication between our internal teams and international clients.

Key Responsibilities:

Qualifications:

Why Join Us?

Support clients in their campaign management processes.
Communicate professionally and courteously with employees and clients abroad, both orally and in writing.
Operate efficiently on Windows and Mac OS platforms.
Utilize MS Excel for data analysis and reporting.
Prepare documents and presentations using Word and PowerPoint.
Analyze campaign performance and provide optimization recommendations.
Generate and deliver reports to internal teams and clients.
Assist in client retention and contribute to revenue growth.
Excellent verbal and written English communication skills.
Proficiency in MS Excel; familiarity with Word and PowerPoint.
Knowledge of digital marketing, and programmatic marketing.
Strong attention to detail and accuracy in data handling.
Ability to manage multiple assignments and prioritize tasks effectively.
Eagerness to learn, adapt, and grow within a dynamic environment.
General knowledge of business management and marketing principles.
Be part of a global team with a strong work ethic and culture of rapid innovation in digital advertising.
Opportunity to work on cutting-edge mobile advertising technologies.
Engage with a diverse client base and contribute to impactful campaigns.
Access to professional development and growth opportunities.

Skills

MS Excel Fluent in English Communication Skills Data Management Digital Business Development Digital Media Knowledge

Job Details

Industry:

Information Technology

Functional Area:

Client Services & Customer Support

Total Positions:

2 Posts

Job Shift:

Second Shift (Afternoon)

Job Type:

Full Time/Permanent

Job Location:

Gulberg 2, Lahore, Pakistan

Gender:

No Preference

Age:

18 - 41 Years

Minimum Education:

Bachelors

Career Level:

Entry Level

Minimum Experience:

Less than 1 Year

Apply Before:

Jun 14, 2025

Posting Date:

May 14, 2025

AdMaxim Pvt Limited

Information Technology · 11-50 employees - Lahore

AdMaxim (Pvt.) Ltd is a USA based product oriented company with development offices in UK, Lahore, Pakistan and Bangalore, India. We offer a challenging and dynamic environment with handsome salary packages, medical benefits, stock opportunities and plenty of growth opportunities. We are involved in development of a product targeting the global market and it is being built in state of the art and latest J2EE technologies. Our Mother Company AdMaxim LLC is an integrated mobile advertising and messaging platform for brands, operators, publishers and ad agencies. AdMaxim enables marketers to run innovative and effective mobile marketing campaigns by providing rich targeting and crucial analytic insight across multiple customer touchpoints. AdMaxim LLC is committed to making campaign management and execution seamless through process automation and integrated data management. AdMaxim LLC was founded by technologists with extensive experience in advertising yield management systems. The company is at the forefront of defining the next-generation advertising platform for the mobile channel enabling campaign execution, performance measurement and data-driven optimization to maximize advertising yield.