Admin & Customer Support Manager

We are seeking a dedicated International Customer Service Representative to join our client’s team based in North Karachi. The ideal candidate will be responsible for managing customer inquiries through calls and emails, delivering effective solutions, and ensuring prompt and professional communication. This role requires working night shifts and is a full-time, in-person position offering a competitive monthly salary.

Key Responsibilities:
- Handle customer queries via phone and email efficiently.
- Provide accurate and timely solutions to customer issues.
- Maintain swift and professional responses to ensure customer satisfaction.

Required Qualifications:
- Minimum education level: Intermediate.
- Excellent written and verbal communication skills in English.
- Strong interpersonal and communication abilities to interact effectively with international customers.

Preferred Qualifications and Benefits:
- Competitive monthly compensation ranging from PKR 30,000 to PKR 50,000.
- Full-time employment with night shift timings.
- Work location is in person at the North Karachi office, fostering direct team collaboration.

This position offers an excellent opportunity for candidates looking to develop their customer service skills in an international environment while working in a structured and supportive setting.