Admin Executive & Customer Support

Aqua Pool Studio is seeking a confident, organized, and proactive Client Coordination & Admin Executive to join our team. The ideal candidate will be responsible for managing office administration while maintaining consistent communication with clients and coordinating closely with our operations team. This full-time position is based in DHA Phase 6, Bukhari Commercial, Karachi, with working hours from 11:00 AM to 6:30 PM.

Key Responsibilities

- Maintain regular communication with clients through calls, WhatsApp, and email to provide timely updates.
- Keep clients informed about project progress, site activities, installations, and ongoing operations.
- Act as a liaison between clients and the operations/technical team to ensure smooth coordination.
- Follow up internally to guarantee that clients receive prompt and accurate updates.
- Professionally handle customer inquiries, concerns, and service-related communications.
- Oversee daily office administration and routine office activities to ensure smooth operations.
- Schedule meetings, appointments, and client visits efficiently.
- Maintain accurate client records, follow-up logs, and communication details.
- Manage incoming calls and office correspondence in a professional manner.
- Assist management with various administrative and coordination tasks as needed.

Required Qualifications

- Strong communication and interpersonal skills, with confidence in frequent client interactions.
- Proficiency in both English and Urdu languages.
- Excellent follow-up and coordination abilities.
- Good organizational skills with the ability to multitask effectively.
- Basic knowledge of Microsoft Office and Google Workspace applications.
- A professional and customer-focused attitude.

Preferred Qualifications and Benefits

- Previous experience in administration, client coordination, or customer support is preferred.
- Opportunity to work in a dynamic environment where proactive communication and organization are valued.

If you are an organized and proactive individual who enjoys client interaction and managing day-to-day office coordination, we encourage you to apply and become a valuable part of Aqua Pool Studio’s team.