Admin Officer

The Junior Officer – Admin & Facility Management plays a vital role in ensuring a clean, hygienic, and well-organized workplace. This position involves supervising housekeeping and mess operations, maintaining facility standards, coordinating with vendors, and supporting general administrative tasks. The role demands attention to detail, effective staff management, and timely resolution of issues to create a comfortable and employee-friendly environment.

Key Responsibilities

Housekeeping Management
Supervise housekeeping staff to maintain cleanliness across offices, corridors, washrooms, meeting rooms, and common areas. Conduct daily inspections to ensure hygiene and housekeeping standards are met. Manage cleaning schedules, duty rosters, and attendance records. Monitor the availability and proper use of cleaning materials, chemicals, tools, and equipment. Ensure timely replenishment of hygiene supplies such as soap, tissue paper, and sanitizers. Report any housekeeping deficiencies and oversee corrective actions. Coordinate pest control, waste disposal, and deep-cleaning activities as needed.

Mess / Canteen Management
Oversee daily mess and canteen operations, ensuring meals are prepared and served on time. Monitor food quality, freshness, portion sizes, and hygiene standards. Ensure proper cleaning of kitchen areas, dining spaces, utensils, and food storage. Track food supplies and consumption to prevent shortages and minimize wastage. Liaise with mess staff and vendors regarding meal schedules, menus, and service quality. Maintain daily meal counts, employee consumption records, and related documentation. Address complaints about food quality, service, or hygiene promptly.

Facility Maintenance & General Administration
Conduct routine inspections of office facilities, washrooms, furniture, lighting, water supply, and other common areas. Report maintenance issues and coordinate with relevant departments for timely repairs. Maintain records of housekeeping materials, mess supplies, and administrative consumables. Ensure proper storage and controlled issuance of cleaning materials and supplies. Support office arrangements, meeting setups, employee welfare activities, and other administrative duties. Coordinate with vendors and service providers for housekeeping, waste management, and facility-related services.

Staff Supervision & Compliance
Monitor attendance, punctuality, discipline, and performance of housekeeping and mess staff. Ensure staff adhere to assigned duties, workplace rules, hygiene standards, and safety procedures. Enforce the proper use of personal protective equipment (PPE) and safe handling of cleaning chemicals. Maintain daily checklists, inspection reports, complaint registers, and duty rosters. Report serious hygiene, safety, maintenance, or service-related issues immediately to the reporting manager.

Key Performance Indicators (KPIs)
Performance will be measured based on housekeeping and mess hygiene compliance, timely resolution of complaints, availability of supplies, staff attendance and punctuality, maintenance reporting, cost and waste control, and accuracy in record maintenance.

Required Qualifications
A bachelor’s degree or equivalent qualification in Business Administration, Management, or a related field is required. Candidates should have 1 to 3 years of relevant experience in administration, housekeeping, facility management, or mess/canteen operations. Experience in textile, manufacturing, industrial, or large-facility environments is preferred. Basic computer skills, including MS Excel, Word, email, and record-keeping, are essential.

Required Competencies
Strong skills in housekeeping and facility supervision, mess and canteen coordination, and attention to cleanliness and hygiene are necessary. The role requires effective staff coordination, discipline management, communication, and complaint handling abilities. Proficiency in inventory and consumables management, basic reporting, documentation, time management, and problem-solving is also important.

Authority & Accountability
The Junior Officer is responsible for routine supervision of housekeeping and mess operations, reporting deficiencies, maintaining records, and coordinating corrective actions. Major expenditures, vendor approvals, disciplinary actions, and policy decisions require authorization from the reporting manager.

This role aims to deliver a clean, hygienic, and well-maintained workplace that supports employee welfare through efficient housekeeping, mess services, and facility management.