Administrative Assistant – Online Tutoring Academy

We are looking for a dedicated and organized Administrative Coordinator to support the efficient operation of our online academy. This role involves managing daily administrative duties, maintaining accurate records, and ensuring smooth communication among parents, students, tutors, and staff. The ideal candidate will be detail-oriented, proactive, and comfortable working remotely during UK evening hours. This position offers a competitive monthly salary and the opportunity to contribute to an educational environment focused on student success.

Key Responsibilities
Manage daily administrative tasks and maintain comprehensive academy records. Communicate professionally with parents, students, tutors, and staff through various channels such as WhatsApp and email. Respond promptly to enquiries, providing accurate and timely information. Arrange and coordinate schedules for students and tutors, ensuring all parties are informed of any changes. Maintain up-to-date and accurate student and tutor information. Follow up with parents regarding class schedules, payments, and other administrative matters. Prepare and distribute invoices and payment details as required. Monitor attendance and class records, assisting with follow-ups on missed classes and rescheduling. Support tutor onboarding by collecting necessary documents and information. Assist in preparing student progress reports and other academy documentation. Organize files, spreadsheets, and administrative records efficiently. Support the management team with daily operational tasks, ensuring all processes are completed accurately and on time. Handle confidential information with professionalism and discretion.

Required Qualifications
Previous experience in administration, customer service, education administration, or a related field is preferred. Excellent written and verbal communication skills are essential. Strong organizational and time-management abilities with keen attention to detail are required. Ability to manage multiple tasks simultaneously and consistently meet deadlines. Proficiency in using email, WhatsApp, Google Workspace or Microsoft Office, and spreadsheet applications. Comfortable working with online platforms and digital tools. Professional and courteous communication style when interacting with parents and tutors. Ability to work independently, demonstrate initiative, and maintain reliability and punctuality. Good problem-solving skills.

Preferred Qualifications and Benefits
Experience working within an online tutoring or education business is advantageous. The role is fully remote, offering flexibility in work location. Working days are Monday to Saturday, with Sunday off. Availability during the academy’s operational hours, particularly UK evening hours, is required. Specific working hours will be discussed during the interview and tailored to the academy’s needs. The monthly salary range is Rs30,000.00 to Rs35,000.00.

This position is ideal for candidates seeking a remote administrative role within the education sector, providing an opportunity to contribute meaningfully to an online learning environment.