Sales & Marketing Executive

Ahmad Systems seeks a motivated Sales & Marketing Executive to join our dynamic team. This role is crucial in managing customer interactions, driving sales, and supporting marketing initiatives to promote our international scientific and laboratory equipment brands. The ideal candidate has strong communication skills, is customer-focused, and demonstrates a proactive approach in following up on sales inquiries and quotations. They will learn product specifications rapidly and assist in coordinating product demonstrations, site visits, and deliveries to ensure customer satisfaction. This role requires a minimum of three years of relevant experience, with a background in sales, marketing, or technical equipment preferred. The Sales & Marketing Executive does not manage a team but works closely with sales, marketing, and internal support teams to achieve company targets. Candidates must be organized, responsible, and adaptable, with the ability to prepare professional quotations and maintain accurate records. The position offers competitive salary and performance-based incentives, along with important career development opportunities.
Responsibilities

Handle customer inquiries efficiently via phone, WhatsApp, email, and other communication channels to ensure prompt response.
Conduct sales calls and follow up regularly with existing and potential customers to build strong relationships and increase sales conversion.
Prepare and send clear, professional quotations tailored to customer requirements and follow up to convert inquiries into confirmed sales.
Maintain detailed records of customer information, inquiry status, quotations, and follow-ups to support sales tracking and reporting.
Collect, document, and analyze customer feedback to improve service quality and foster lasting customer relationships.
Coordinate and assist with customer site visits, product demonstrations, installations, and deliveries when required to ensure smooth transactions and customer satisfaction.
Support the sales team with daily sales activities including data entry, report preparation, and administrative tasks to streamline operations.
Participate in marketing campaigns, product promotions, and customer communication efforts to enhance brand presence and drive lead generation.
Collaborate effectively with suppliers and internal departments to manage inventory, schedule deliveries, and resolve any issues impacting service quality.
Maintain accurate office records and documentation related to sales costs, client interactions, and campaign results for audit and review purposes.
Prepare basic sales reports and follow-up status reports to provide management with insights on sales performance and customer engagement.
Acquire thorough knowledge of product specifications and technical applications to accurately recommend suitable products that meet customer needs.
Demonstrate adaptability by learning new products, applications, and technologies to stay current with market trends and company offerings.
Perform other related sales, marketing, and administrative duties as assigned, contributing to overall business objectives and organizational growth.