AI Content & Technology Specialist

We are seeking a hands-on AI Content & Technology Specialist to join our fully remote team, working closely with colleagues based in the UK. This full-time role reports to group leadership or a designated manager and centers on delivering exceptional digital content while applying practical AI-driven solutions across hospitality, franchise, and professional services sectors. The successful candidate will transform ideas into polished creative assets, identify inefficiencies, and develop reliable automations that save time and improve quality. This position emphasizes execution and practical application rather than research or virtual assistance.

Key Responsibilities

AI Creative Production and Brand Execution: Develop high-quality social graphics, digital advertisements, menu visuals, promotional artwork, presentations, and other branded materials. Produce and edit short-form videos, product showcases, campaign content, animations, and AI-assisted video assets tailored for digital platforms. Create concepts, scripts, prompts, and storyboards, refining outputs using traditional design and editing software as necessary. Maintain distinct visual identities, tone, and quality standards for each business, organizing editable source files and reusable templates. Adapt and optimize creative workflows across various AI models and platforms to ensure consistent visual quality and efficient production.

AI Workflow Automation and Implementation: Conduct audits of repetitive tasks across marketing, store operations, franchise support, finance, HR, and customer inquiries to identify high-impact automation opportunities. Design, build, test, and maintain practical automations using tools such as Make, Zapier, n8n, AI assistants, and approved integrations. Improve workflows involving task tracking, approvals, reporting, document management, knowledge retrieval, and internal communications. Document workflows comprehensively, provide staff training, monitor automation performance, and maintain clear handover procedures.

Technology Coordination and Continuous Improvement: Collaborate with internal stakeholders and external developers to define requirements, test integrations, and support technology rollouts. Evaluate AI products based on output quality, reliability, cost, security, and suitability, recommending tools thoughtfully rather than adopting technology for its own sake. Stay informed on emerging AI technologies, creative trends, and innovative production methods to identify opportunities for enhancing content quality, workflow efficiency, and overall results. Manage assigned projects from brief to delivery, communicating timelines, dependencies, and measurable outcomes.

Required Qualifications

A strong portfolio demonstrating genuine AI-assisted design and video work, with clear explanations of personal contributions. Practical experience implementing at least one working automation or systems integration beyond prompt writing. Proficiency with design and video editing software alongside AI creation tools, showing strong visual judgment and attention to detail. Ability to map business processes, troubleshoot issues, document workflows, and independently manage projects. Excellent written and spoken English, with confidence in collaborating with UK-based stakeholders. Sound judgment concerning confidentiality, access controls, copyright, licensing, and responsible AI use.

Preferred Qualifications and Experience

Familiarity with tools such as Higgsfield, Runway, Creatify, Go High Level, Adobe Creative Cloud, Canva, CapCut, Descript, ChatGPT, Make, Zapier, or n8n. Experience in hospitality, multi-site retail, franchising, or accounting/professional services sectors. Knowledge of APIs, webhooks, spreadsheets, dashboards, CRM systems, or Google Workspace.

Success Measures

Consistent delivery of on-brand creative assets aligned with briefs and deadlines. Documented reductions in manual hours, turnaround times, or production costs through implemented workflows. Reliable automations with appropriate testing, monitoring, ownership, and staff adoption. Clear monthly reporting summarizing completed assets, active automations, savings, issues, and upcoming priorities.

This role is focused on hands-on creative delivery and practical AI implementation and is not intended to replace specialist software engineers, senior finance professionals, or the broader marketing team. Access to sensitive business or customer information will be granted only with proper authorization. The position is fully remote with regular collaboration with the UK-based team.