This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Nov 14, 2020 16 views
PKR. 25,000 - 35,000/Month
We are looking for "Customer Service Representative" male and female
- Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
- Maintains and updates customer information as necessary
- Calmly attempts to resolve and de-escalate any issues
- Escalates calls to supervisor when necessary and appropriate
- Responds to requests for assistance and/or possible processing of authorizations
- Tracks call-related information for auditing and reporting purposes
- Provides feedback reports on call issues related to downtime and/or training issues
- Up sells to customers as necessary
Job Details
Industry:
Functional Area:
Total Positions:
6 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Age:
22 - 35 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Dec 15, 2020
Posting Date:
Nov 14, 2020
Akas Associates
Services · 1-10 employees - Lahore
.
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