COMPUTER Oprater It Assistant

Akhuwwat University is seeking a dedicated and detail-oriented Computer Operator IT Assistant with at least eight years of experience to join our dynamic team. This role involves managing and maintaining computer systems to ensure efficient IT operations within the university. The candidate will coordinate and support daily computer-related activities, troubleshoot technical issues, and contribute to the enhancement of IT services. The position requires leadership skills to manage a team of five individuals effectively, fostering a collaborative and productive work environment.
Responsibilities
Operate and monitor university computer systems to ensure smooth and uninterrupted IT services.

Assist with the installation, configuration, and maintenance of hardware and software components according to organizational policies.

Provide technical support to university faculty and staff by resolving hardware, software, and network issues promptly.

Manage and supervise a team of five IT personnel, including task delegation, performance management, and skill development.

Maintain accurate records of IT equipment, software licenses, and system updates to ensure compliance and asset security.

Collaborate with other departments to evaluate IT needs and implement effective solutions that support academic and administrative functions.

Perform regular data backups, system updates, and preventive maintenance tasks to minimize downtime and data loss.

Train end-users on basic computer operations, software applications, and cybersecurity best practices to optimize resource utilization.

Monitor network performance and assist in troubleshooting connectivity issues to maintain reliable internet and intranet services.

Stay updated on emerging technologies relevant to the university's IT infrastructure and recommend improvements to enhance efficiency and security.