Responsibilities:

  •  Build and maintain strong relationships with prospects, actively listening to their requirements, addressing inquiries, and providing relevant information to position our offerings effectively.
  • Answer the phones to assist customers in a friendly, helpful, and prompt manner.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
  • Offer optional products to meet customer wants and needs.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Qualify each customer using our company rental requirement guidelines.
  • Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.

 Qualifications and Skills:

  • Experience working in a call center or customer-support role
  • Strong active listening and verbal communication skills
  • Proficiency in problem-solving
  • Ability to multitask and manage time effectively
  • Minimum 02-05 Years Experience (Fluent in English & Sales / Call Center experience is mandatory)

 Company Benefits:

  • Salary deposited in your account before the 1st of each month.
  • 15 days of paid leave after completing 12 months of service.
  • International standard workspace with surveillance in the office and building to ensure your safety.
  • Provident Funds are available at the end of employment.
  • Bonuses on top of wages to recognize and reward your contributions

Working Hours: - 09:00 AM to 10:00 PM, 9 Hours a Day, 6 Days a week

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Job Location:
P.E.C.H.S, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Fluent in English is Mandatory, Call Center Agent or Sales experience is mandatory.)
Apply Before:
Apr 27, 2024
Posting Date:
Mar 27, 2024

Al Emad Call Center

Call Center · 1-10 employees - Karachi

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