Posted Apr 05, 2024 526 views Report Job
- Help manage current customer accounts.
- Deal with a high volume of inbound and outbound phone calls.
- Maintain relationships with carriers and customers.
- Provide exceptional customer service to customers and carriers.
- Solve customer and carrier problems and help resolve issues.
- Provide shipment quotes for customers and set up shipments as required by customers.
- Excellent multitasking skills within their workspace as well as computer software programs.
- Be a professional representative of our company that other employees look up to.
Job Requirements:
- High-quality written and verbal communication skills
- Ability to adapt to changes in the work environment
- Accurate and able to produce quality work
- Dependability
- Problem solver
- Ability to work in teams and be open to others’ views
- Show respect toward others with cultural differences
- Quality decision making
- To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Education/Experience
- Minimum high school diploma required. Some colleges prefer but not required.
- Previous customer service or call center experience required.
- Logistics experience is preferred but not required.
Job Details
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
May 05, 2024
Posting Date:
Apr 05, 2024
Al Safa Transport
Travel/Tourism/Transportation · 301-600 employees - Dubai
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