Posted Jan 20, 2021 285 views
- Allure SEO is an American-based digital marketing company. Since its inception in 2013, we have been providing our services to a huge number of clients both within and outside the USA.
- Allure SEO is a highly-driven company with a dynamic work environment.
- We keep our employees motivated and assist them to be extremely professional to ensure complete customer satisfaction.
- This position entails interacting with customers by answering calls, providing complete information, taking orders, responding to queries, addressing and managing complaints.
- The call center agent would be a liaison between our customers and us.
- Their primary job is to ensure customer satisfaction by assisting customers from placing an order to completing it.
Job Responsibilities
- Answer calls from customers
- Give customers complete information about services
- Take and process orders from customers
- Assist customers in placing and completing orders
- Respond to customer queries
- Research required information
- Direct orders from customers to concerned resources
- Document orders and maintain log files
- Make necessary reports
- Identify and resolve customer complaints
- Inform supervisors in case of an issue
- Make necessary follow up calls to customers
- Any other relevant tasks assigned
Job Requirements:
- Excellent English speaking and writing skills
- Ability to talk clearly and confidently
- Having patience and strong active listening skills
- Computer savvy
- In-depth knowledge of using Google maps
- Good knowledge of using browsers and web-surfing
- Skilled at researching
- Great time management skills
- Prior experience with customer services (will be given preference)
- Exceptional interpersonal skills
- Adept at identifying and solving customer complaints.
Skills
Job Details
Allure SEO
Allure SEO provides complete website design, maintenance configuration, and promotion services for businesses that want to expand their customers into new markets. We combine logistic and data-driven tracking for increased online search results that yield higher interest in this global marketplace.
What is your Competitive Advantage?
Similar Job Titles
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ali Aziz
CEO
Shopistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
