We are looking for a dynamic and experienced Human Resource Execitive to join our growing team. The ideal candidate will have a strong background in HR operations, talent acquisition, and employee relations within IT and Call Center industries. You will play a key role in building a positive workplace culture, managing HR policies, and ensuring compliance with labor laws and organizational standards.

Key Responsibilities:

  • Manage end-to-end recruitment processes for IT and Call Center roles.

  • Develop and implement HR policies, procedures, and best practices.

  • Handle employee onboarding, training, and performance management.

  • Maintain employee records and HR documentation accurately.

  • Oversee payroll processing and benefits administration.

  • Manage employee engagement initiatives and grievance handling.

  • Ensure compliance with labor laws and company regulations.

  • Partner with department heads to identify workforce needs and talent gaps.

  • Conduct exit interviews and prepare reports on employee turnover and retention.

  • Support management in strategic HR planning and workforce development.

Qualifications & Skills:

 

  • Bachelor’s degree in Human Resource Management, Business Administration, or related field (Master’s preferred).

  • Minimum 2 years of HR management experience in IT and/or Call Center environments.

  • Strong understanding of HR policies, labor laws, and HR software tools.

  • Excellent communication, interpersonal, and leadership skills.

  • Proven experience in handling recruitment, employee relations, and performance management.

  • Ability to work under pressure and handle confidential information with integrity.

  • Proficiency in MS Office and HRIS systems.

What We Offer:

 

  • Competitive salary package

  • Performance-based incentives

  • Professional growth and learning opportunities

  • Collaborative and inclusive work environment

Job Type: Full-timePay: Rs40,000.00 - Rs85,000.00 per month

Job Details

Job Channel:
Industry:
BPO
Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Dec 08, 2025
Posting Date:
Nov 07, 2025

Alpha Business Solution

BPO · 101-200 employees - Lahore

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