AML Officer - Compliance EDD Unit

ACE Money Transfer, a UK-based multinational headquartered in Manchester, offers online remittance services to individuals across 29 countries in the UK, Europe, Canada, and Australia. The company enables customers to send money internationally to over 100 countries, providing a reliable and efficient cross-border payment solution.

The AML Officer role supports the unit’s Team Leader by managing complex transaction investigations, conducting enhanced due diligence, and collaborating closely with compliance and customer service teams to resolve issues and ensure regulatory adherence.

Key Responsibilities:
- Manage and respond to escalated queries through ticketing systems, providing guidance to customer-facing staff on complex matters.
- Process payout transactions that comply with regulatory requirements; hold transactions that do not meet criteria until they qualify.
- Maintain up-to-date knowledge of relevant policies, procedures, and standard operating procedures to ensure compliance.
- Review and assess sanction and Politically Exposed Persons (PEP) screening alerts escalated to the second stage.
- Conduct additional Enhanced Due Diligence (EDD) measures, including verifying sources of funds and obtaining proof of funds from customers exceeding set thresholds.
- Investigate complex or unusual transactions and customer behaviors, applying enhanced due diligence as necessary.
- Report any suspicious activities identified during query handling or transaction processing to the Money Laundering Reporting Officer (MLRO).
- Participate in specific compliance projects as assigned by the Team Leader or Compliance Manager.
- Complete mandatory AML/CTF training and any other relevant training programs as required.
- Perform miscellaneous duties and special projects related to compliance as assigned.

Required Qualifications:
- Bachelor’s degree in Finance, Business, Law, or a related discipline.
- Previous experience in a similar AML or compliance role is preferred.
- Strong attention to detail to ensure accuracy and thoroughness in all tasks.
- Excellent problem-solving skills to identify issues and develop effective solutions.
- Strong communication skills with a proven ability to work collaboratively within a team environment.

ACE Money Transfer is committed to maintaining high standards of compliance and customer service, offering a dynamic work environment where AML professionals can grow and contribute to global financial security.

For more information about the company, please visit the ACE Money Transfer profile at acemoneytransfer.com/company-profile.