Main Responsibilities:

  • Respond to customer inquiries and technical issues via phone, email, or chat in a professional and timely manner.
  • Provide step-by-step instructions to customers for issue resolution or escalation to higher-level support when needed.
  • Develop and maintain a deep understanding of the company's products, services, and technical specifications.
  • Stay updated on product updates, new features, and industry trends.
  • Supporting sales staff technically in pre-sales meetings.
  • Providing application based solutions.
  • Bifurcating BOQs, and making components details.
  • Troubleshooting on field faults.
  • Installation and wiring of accessories in MCCB and ACB.
  • Alteration & installation of LV panels like ATS, PFI, PDB, SMDB, etc.
  • Escalate complex technical issues to senior technical support staff or appropriate departments for advanced troubleshooting.

Required Skillset:

  • Understanding Drawings of Switchgear systems.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.

Qualification:

  • Bachelor's degree in BS Electrical Engineering, DAE (Electrical), or B-Tech.
  • Previous experience of minimum 2-3 years in L.V switchgear is preferred.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BS Electrical Engineering, DAE (Electrical), or B-Tech.
Career Level:
Experienced Professional
Experience:
2 Years - 5 Years (In-depth knowledge of L.V Switchgear)
Apply Before:
May 25, 2024
Posting Date:
Apr 24, 2024

AMT Electric Pvt Ltd

Information Technology · 1-10 employees - Islamabad

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