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Ansaar Management Company (Pvt) Limited is seeking a meticulous Recovery and ERP Data Entry Officer with at least three years of relevant experience to join our team. This role primarily focuses on managing data entry tasks related to recovery processes within the Enterprise Resource Planning system. The ideal candidate will be responsible for maintaining accurate records of customer payments and outstanding balances, ensuring the timely recovery of installments and dues, and supporting effective communication with both customers and internal departments. Attention to detail, strong organizational capabilities, and proficiency in Microsoft Excel and recovery process management are essential for success in this position.
The Recovery and ERP Data Entry Officer plays a vital role in coordinating with Accounts and Sales departments to resolve discrepancies and address customer inquiries. The officer also prepares daily and monthly recovery reports and monitors the progress against assigned recovery targets. Maintaining professional customer relationships and upholding company recovery policies and procedures will be critical aspects of this position. Although this role does not involve managing a team, the candidate will be expected to work collaboratively across departments to contribute to the overall financial efficiency and customer satisfaction at Ansaar Management Company (Pvt) Limited.
Responsibilities
- Follow up with customers regarding outstanding payments and ensure timely recovery of installments and dues.
- Maintain accurate and up-to-date records of customer payments, outstanding balances, and recovery status within the ERP system.
- Coordinate closely with the Accounts and Sales departments to resolve payment discrepancies and respond to customer queries efficiently.
- Prepare and analyze daily and monthly recovery reports to track progress against assigned recovery targets and provide actionable insights.
- Maintain professional and courteous communication with customers to support the implementation of recovery policies and procedures.
- Manage document control by ensuring proper filing and handling of recovery-related documents and correspondence.
- Utilize Microsoft Excel extensively for data analysis, reporting, and record maintenance.
- Support process improvements in recovery management by identifying bottlenecks and recommending enhancements in data management workflows.
- Monitor and update recovery status regularly to ensure all stakeholders are informed and aligned on outstanding dues and collection efforts.
- Assist with the training or orientation of new staff on recovery data entry procedures and system usage where applicable.
Skills
Ansaar Management Company (Pvt) Limited
Ansaar Management Company (AMC) is a private developer & project management company committed to providing affordable, quality housing to the lower-income segments of the Pakistani population. AMC aims to provide housing solutions by building sustainable communities. AMCs business approach & emphasis on comprehensive community development plans work to increase access to formal credit and create a self-sustaining, empowered community.
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