Complaint Officer - After Sales

Aodour Pvt Ltd Verified

Lahore , Pakistan

Posted Oct 01, 2020 153 views Report Job

PKR. 35,000 - 45,000/Month

Apply For This Job


Job Description

We are looking for a complain officer who can be able to perform the below duties:

  • To be responsible for investigation, resolution, and reporting of all customer-related complaints.
  • To input all complaints onto the CMSEscalate all unresolved issues/complaints to your line manager To ensure all policies and procedures relating to customer complaints are followed
  • To be the main point of contact, liaising with operational colleagues ensuring that customers are kept fully informed of progress at all times.
  • Respond positively to any new initiatives that are brought into practice making sure they easily become part of the customer experience service delivery.

Candidates will be preferred from the E-commerce industry.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Nov 02, 2020
Posting Date:
Oct 01, 2020
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Aodour Pvt Ltd

Fashion · 11-50 employees - Lahore

Aodour Pvt. Ltd.

Similar Job Titles