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Complaint Officer - After Sales

Aodour Pvt Ltd

Posted Oct 01, 2020 5 views

PKR. 35,000 - 45,000/Month

We are looking for a complain officer who can be able to perform the below duties:

To be responsible for investigation, resolution, and reporting of all customer-related complaints.
To input all complaints onto the CMSEscalate all unresolved issues/complaints to your line manager To ensure all policies and procedures relating to customer complaints are followed
To be the main point of contact, liaising with operational colleagues ensuring that customers are kept fully informed of progress at all times.
Respond positively to any new initiatives that are brought into practice making sure they easily become part of the customer experience service delivery.

Candidates will be preferred from the E-commerce industry.

Skills

Complaint Investigations Receptionist Duties Obstetrician

Job Details

Industry:

Fashion

Functional Area:

Client Services & Customer Support

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

3 Years

Apply Before:

Nov 02, 2020

Posting Date:

Oct 01, 2020

Aodour is famous in providing the best and highest quality cosmetic products to its customers through tireless evaluation of leading brands worldwide. Since its Inception, Aodour has aimed to revolutionize how cosmetics are perceived by providing detailed and in-depth information about each and every product we offer so that our clients can find it easier to identify items that suit their individual needs & they have no problem in the perfect application of these items.