Complaint Officer - After Sales

Aodour Pvt Ltd Verified

Lahore , Pakistan

Posted Oct 01, 2020 153 views Report Job

PKR. 35,000 - 45,000/Month

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Job Description

We are looking for a complain officer who can be able to perform the below duties:

  • To be responsible for investigation, resolution, and reporting of all customer-related complaints.
  • To input all complaints onto the CMSEscalate all unresolved issues/complaints to your line manager To ensure all policies and procedures relating to customer complaints are followed
  • To be the main point of contact, liaising with operational colleagues ensuring that customers are kept fully informed of progress at all times.
  • Respond positively to any new initiatives that are brought into practice making sure they easily become part of the customer experience service delivery.

Candidates will be preferred from the E-commerce industry.

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Nov 02, 2020
Posting Date:
Oct 01, 2020
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Aodour Pvt Ltd

Fashion · 11-50 employees - Lahore

Aodour Pvt. Ltd.

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