Customer Service Executive - eCommerce

Aodour Pvt Ltd Verified

Lahore , Pakistan

Posted Jan 07, 2020 120 views

PKR. 20,000 - 35,000/Month

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Job Description

Note: Preference will be given to candidates who had worked at eCommerce Industry before!

· Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

· Follow up to ensure that appropriate actions were taken on customers’ requests.

· Refer unresolved customer grievances or special requests to designated departments for further investigation.

Working Hours: 9 hours shift

Requirements (Education): Bachelors qualified

Skills & Abilities:

-Strong Communication skill

-Fast Execution & Strong follow-up

-Must know about Social Media Page handling

-Must be good in Excel & Reporting

-Must have a background of a Call Center

-Sales driven and Target oriented

Age limit: 20 to 30

Perks: Commission, Permanent Employment Status, Overtime provided, Annual Leaves, Leaves Encashment, Referral Bonus

Gender: Male & Female

Job Shift: On Rotation

Job Type: Full-time

Salary: 30,000 - 35,000 per month

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Feb 06, 2020
Posting Date:
Jan 07, 2020
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Aodour Pvt Ltd

Fashion · 11-50 employees - Lahore

Aodour Pvt. Ltd.

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