Customer Service Executive - eCommerce

Aodour Pvt Ltd Verified

Lahore , Pakistan

Posted Jul 09, 2020 301 views

PKR. 30,000 - 50,000/Month

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Job Description

Note: Preference will be given to candidates who had worked at eCommerce Industry before!

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Working Hours: 9 hours shift

Requirements (Education): Bachelors qualified

Skills & Abilities:

  • Strong Communication skills
  • Fast Execution & Strong follow-up
  • Must know about Social Media Page handling
  • Must be good in Excel & Reporting
  • Must have a background of a Call Center
  • Sales driven and Target oriented
  • Age limit: 20 to 30

Perks: Commission, Permanent Employment Status, Overtime provided, Annual Leaves, Leaves Encasement, Referral Bonus

Gender: Male & Female

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Aug 09, 2020
Posting Date:
Jul 09, 2020
Show fewer details Read full job description

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Aodour Pvt Ltd

Fashion · 11-50 employees - Lahore

Aodour Pvt. Ltd.

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