Senior Manager Customer Support

Aodour Pvt Ltd Verified

Lahore , Pakistan

Posted Feb 13, 2020 408 views Report Job

PKR. 90,000 - 125,000/Month

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Job Description

Job Responsibilities:

  • Helping to develop and implement customer service policies in an organization
  • Finding ways to measure customer satisfaction and improve services
  • Managing a team of customer service staff
  • Handling inquiries from customers.
  • Involvement in staff recruitment and appraisals
  • Training staff to deliver a high standard of customer service
  • Leading or supervising a team of customer service staff
  • Learning about your organization’s products or services and keeping up to date with changes
  • Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Requirements:

  • Excellent verbal and written communication skills
  • The ability to maintain calm under pressure
  • Efficiency and organizational skills
  • Administrative skills
  • Computer literacy in order to type up reports, results and details of customer interaction

Education:

Bachelor’s Degree in marketing, business, sales or related fields

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Marketing
Career Level:
Department Head
Minimum Experience:
5 Years
Apply Before:
Feb 14, 2020
Posting Date:
Feb 13, 2020
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Aodour Pvt Ltd

Fashion · 11-50 employees - Lahore

Aodour Pvt. Ltd.

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