Posted Jan 26, 2021 91 views
Appedology is looking for a dynamic Team Manager for its call center operations in Night Shift.
The resource should have a proven work experience of at least 5 years in call center /BPO and should possess excellent communication and leadership skills.
Shift: Night (Monday to Friday)
Location: Karachi.
Responsibilities:
- Responsible for the team monthly targets and ensure target achievement on a regular basis.
- Responsible for the fulfillment of KPIs. Also, deliver month targets to associates.
- Managed the analysis and implementation of projects. Strategic analysis was undertaken and delivered to inform, manage, and drive stakeholder expectations.
Requirements:
- Proven work experience as a Team Lead.
- Experience in managing teams of more than 10 people.
- Adequate knowledge of organizational effectiveness and operations management.
- Ability to effectively communicate with all levels of the organization.
- Leadership and organizational skills with people management skills.
Benefits:
- Market competitive salary.
- Lucrative commission.
- Pick and drop service.
- Medical Insurance.
- Provident Fund
Job Details
AppedologyPK Recruitment
We offer winning partnerships for mutual growth and maximized return on investment by leveraging elements of skilled employees, innovative ideas and advanced technology. The company tactfully serves an extensive portfolio of solutions specifically tailored for each client while adhering to specific IT industry guidelines and market trends so that we always stay ahead of our competitors .
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