Team Manager - Call Centre

Appedology Private Limited Verified

Karachi , Pakistan

Posted Nov 18, 2019 182 views Report Job

PKR. 50,000 - 70,000/Month

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Job Description

Appedology is looking for a dynamic Team Manager for its call center operations in Night Shift. The resource should have a proven work experience of 4-5 years in call center /BPO and should possess excellent communication and leadership skills.

Shift: Night (Monday to Friday)

Location: Karachi.

Responsibilities:

  • Responsible for the team monthly targets and ensure target achievement on a regular basis.
  • Responsible for the fulfillment of KPIs. Also deliver month targets to associates.
  • Managed the analysis and implementation of projects. Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.

Requirements:

  • Proven work experience as a Team Lead.
  • Experience of managing teams of more than 10 people.
  • Adequate knowledge of organizational effectiveness and operations management.
  • Ability to effectively communicate with all levels of the organization.
  • Leadership and organizational skills with people management skill.

Benefits:

  • Market competitive salary.
  • Lucrative commission.
  • Pick and drop service.
  • Medical Insurance.
  • Food In-House.

Job Details

Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Dec 18, 2019
Posting Date:
Nov 18, 2019
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Appedology Private Limited

Information Technology · 51-100 employees - Karachi

We offer winning partnerships for mutual growth and maximised return on investment by leveraging elements of skilled employees, innovative ideas and advanced technology. The company tactfully strategies and serves an extensive portfolio of solutions specifically tailored for each client while adheri ...Read More