Posted Mar 01, 2021 3 views
Appedology Pvt. Ltd. is looking for a Client Relations Executive in (Night shift) with outstanding communication skills and should possess strong negotiation ability.
The candidate should be enthusiastic and must have a proven work experience of the client relationships and have the ability to work in a performance-oriented environment.
Job Brief
- Liaising with clients, dealing with complex queries and proactively resolving service issues within agreed deadlines/targets
- Build and maintain good client relationships through proactive communication and action to fulfill client expectations
- Liaise with and provide support to other team members, departments and offices, as may be required
- Mentor other team members and new staff to transfer knowledge of our products and processes
- Actively contribute to team meetings and client service initiatives
- Carry out any other task within the client service team, at the request of the line managers
- Prioritize, plan and complete client service tasks in accordance with their requirements
- Coordinate proactive communication, schedule meetings, and capture detailed information to relay to client teams.
Required Skills
- Prioritizing tasks based on importance and urgency
- Documenting every contact with clients
- Negotiating with clients to determine terms of contracts
- Resolving client concerns in a timely manner
- At least 4 years of prior experience in a similar role
Perk: Complimentary Transport, 5 days job, Self Medical insurance and Provident Fund
Job Details
AppedologyPK Recruitment
We offer winning partnerships for mutual growth and maximized return on investment by leveraging elements of skilled employees, innovative ideas and advanced technology. The company tactfully serves an extensive portfolio of solutions specifically tailored for each client while adhering to specific IT industry guidelines and market trends so that we always stay ahead of our competitors .
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