Posted Jan 18, 2022
ROLE AND RESPONSIBILITIES
This role is responsible for managing liens for collections and/or recovery. Basic responsibilities include coordination with insurance companies and attorneys to negotiate and resolve outstanding balances on files using phone, email, and fax. Secondary responsibilities include proper file servicing using guidelines and SOP’s published on the training site and ensuring target achievement.
Specifics
- A collector should touch 50 files a day prioritizing files on Follow-up Calendar first, and then inactive files on Dashboard.
- Collectors are required to complete Due Diligence on 40 files a day, per guidelines mentioned on the training site. Primary action status being “Case File Missing” and “File Verified”.
- Collectors should be able to complete Collector File Review Notes on 25 files a day, per guidelines mentioned on the training site.
- A collector must have at least 10 follow-ups per day for a potential settlement.
- The collections officer should submit at least 01 new offer a day.
Job Details
AppedologyPK Recruitment
We offer winning partnerships for mutual growth and maximized return on investment by leveraging elements of skilled employees, innovative ideas and advanced technology. The company tactfully serves an extensive portfolio of solutions specifically tailored for each client while adhering to specific IT industry guidelines and market trends so that we always stay ahead of our competitors .
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