RESPONSIBILITIES
-Managing inbound calls and forward them to respective department
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Keep records of all conversations in our center database in a comprehensible way
-Follow communication procedures, guidelines and policies
REQUIREMENTS
-Proven customer support experience or experience as a client service representative for atleast a year
-Flexible to work in night shift
-Excellent communication skills
-Ability to multi-task, prioritizes, and manages time effectively
Perks: Market competitive salary, EOBI, Provident Fund , Health Insurance (self) and complimentary Trasnport service
Timing : 8pm-5am (night shift) with 5 days job
We offer winning partnerships for mutual growth and maximized return on investment by leveraging elements of skilled employees, innovative ideas and advanced technology. The company tactfully serves an extensive portfolio of solutions specifically tailored for each client while adhering to specific IT industry guidelines and market trends so that we always stay ahead of our competitors .