Applicant Outreach Associate

We are seeking an Applicant Outreach Associate to join our remote recruiting team. In this role, you will warmly introduce yourself to candidates via phone calls and use brief messages to keep them informed throughout the hiring process. Your outreach will be based on applicant lists and follow-up requests assigned by the recruiting team. You will explain role details, confirm candidate interest, and assist applicants in scheduling their next interviews. Maintaining regular contact helps candidates understand each stage of the process and provides recruiters with valuable updates before interviews. This position offers a monthly base salary with additional bonus opportunities and allows you to work entirely from home.

Key Responsibilities:
- Access assigned applicant lists using an applicant tracking system such as Bullhorn to organize calls and follow-ups.
- Make outbound calls through a business phone system or dialer like JustCall, introducing yourself and explaining the purpose of each call.
- Communicate key role details using approved recruiter notes, confirm candidate interest, and clearly outline the next steps.
- Ask concise questions regarding availability and basic qualifications, listen attentively, and document responses accurately for recruiter review.
- Maintain consistent contact at every stage by returning calls and following up with applicants who have not completed required steps.
- Schedule recruiter interviews using calendar tools such as Calendly, confirm appointments, and send timely reminders.
- Follow up after missed interviews to assess continued interest and reschedule when appropriate.
- Respond to simple candidate inquiries using approved information and escalate complex questions to the recruiting team lead.
- Record call outcomes, applicant responses, and next steps thoroughly, sharing relevant notes with recruiters to aid interview preparation.
- Identify and mark incorrect numbers, duplicate entries, and candidate withdrawals while safeguarding candidate privacy.
- Provide daily updates on call volumes and scheduled interviews to the team.
- Uphold quality standards by maintaining accurate notes, polite communication, correct bookings, and prompt follow-up, incorporating feedback to improve future interactions.

Required Qualifications:
- Proficient spoken and written English, as most calls will be with candidates and teams based in the United States.
- Access to a computer, mobile phone, stable internet connection, and reliable electricity.
- No prior recruiting experience required; however, experience in phone-based roles, customer service, scheduling, or administrative support is preferred.
- A calm, friendly phone manner and confidence in introducing the purpose of calls to new contacts.
- Strong listening skills, ability to ask brief questions, and capability to write clear messages that facilitate the next steps.
- Willingness to learn applicant tracking, phone, and scheduling tools through guided practice and feedback.
- Attention to detail when entering call notes, verifying interview dates, and ensuring calendar entries match confirmed arrangements.
- Basic understanding of applicant outreach processes, interview reminders, and the importance of keeping candidates informed.
- Respect for candidate confidentiality and readiness to seek guidance from the team lead when instructions are unclear.

Preferred Qualifications and Benefits:
- This is a fully remote position focused on phone communication and providing clear updates to applicants.
- Structured onboarding and training on Bullhorn, JustCall, and Calendly with hands-on practice for common tasks.
- Regular check-ins with a team lead to review questions, receive call feedback, and address interview scheduling challenges.
- Opportunities for growth within the team as you develop skills in outreach and interview coordination.
- Bonus opportunities in addition to the monthly base salary.

This role offers a competitive monthly salary ranging from PKR 60,090 to PKR 146,490, plus bonuses, making it an excellent opportunity for individuals seeking a remote position in recruitment support.