This role involves providing comprehensive application support and preparing detailed technical and commercial proposals. The successful candidate will work closely with technical salespeople and engineers to gather all necessary technical information, enabling the development of high-value solutions in response to customer requests for quotations (RFQs). The position requires preparing project costing sheets, organizing review sessions, and delivering clear conclusions to the sales team. Coordination with internal teams for equipment deliveries and direct communication with customers via calls and emails are also key aspects of the job. Additionally, the role demands the development of efficient processes to monitor and streamline application activities, supported by a well-maintained database. Staying proactive and up to date with new systems and technologies is essential, along with performing other duties as assigned.
Key Responsibilities
- Provide application support and prepare technical and commercial proposals.
- Maintain continuous and direct communication with technical sales personnel and engineers to collect all technical data required for compiling high-value solutions to customer RFQs.
- Prepare project costing sheets, organize review meetings, and present findings to the sales team.
- Coordinate equipment deliveries with the relevant internal teams to ensure timely execution.
- Manage customer interactions through calls and emails to address inquiries and provide updates.
- Develop and implement efficient processes to monitor and streamline all application-related activities, maintaining a comprehensive and well-documented database.
- Stay informed and proactive regarding new systems and emerging technologies relevant to the business.
- Perform additional duties as assigned to support team and organizational goals.
Required Qualifications
- Bachelor’s degree in Mechanical, Electronic, Mechatronics, or Electrical Engineering. Candidates with a business degree and experience in technical sales support may also be considered.
- At least one year of experience in an engineering or technical commercial role.
- Strong understanding of commercial terms and conditions.
- Proficiency in English, both written and oral, is mandatory.
- IT literate with competency in MS Office applications and calculation tools.
- Demonstrated ability to plan, organize, and prioritize tasks effectively.
- Results-oriented mindset with the ability to work independently and meet deadlines.
- Self-motivated and capable of performing well under time constraints.
No preferred qualifications or additional benefits were specified for this position.