We are seeking a motivated professional to provide comprehensive application support and assist in preparing technical and commercial proposals. This role involves close collaboration with technical sales personnel and engineers to gather detailed technical information necessary for developing high-value solutions in response to customer requests for quotations (RFQs). The successful candidate will play a key role in coordinating project costing, organizing review sessions, and delivering actionable insights to the sales team. Additionally, the position requires managing equipment deliveries and maintaining effective communication with customers through calls and emails. Developing streamlined processes to monitor application activities and maintaining a well-documented database are essential to ensure operational efficiency. Staying informed about emerging systems and technologies is also a critical aspect of this role.
Key Responsibilities
- Provide application support and prepare detailed technical and commercial proposals.
- Maintain continuous and direct communication with technical salespeople and engineers to collect all necessary technical information for customer RFQs.
- Prepare project costing sheets, organize review meetings, and present conclusions to the sales team.
- Coordinate equipment deliveries with relevant internal teams to ensure timely fulfillment.
- Manage customer interactions via phone and email to address inquiries and provide updates.
- Develop and implement efficient processes to monitor and streamline all application activities, supported by a well-maintained database.
- Keep up to date with new systems and technologies to proactively enhance solutions.
- Perform additional duties as assigned to support the team and company objectives.
Required Qualifications
- Bachelor’s degree in Mechanical, Electronic, Mechatronics, or Electrical Engineering. Candidates with a business degree and relevant experience in technical sales support will also be considered.
- At least one year of experience in an engineering or technical commercial role.
- Strong understanding of commercial terms and conditions.
- Proficiency in English, both written and spoken, is essential.
- IT literate with competency in MS Office applications and calculation tools.
- Demonstrated ability to plan, organize, and prioritize tasks effectively.
- Results-oriented mindset with the ability to work independently and achieve goals with minimal supervision.
- Self-motivated and capable of performing under time constraints.
This position offers the opportunity to work in a dynamic environment where technical expertise and commercial acumen are valued. Candidates who are proactive, detail-oriented, and eager to contribute to a collaborative team will find this role rewarding.