The Oracle Application Specialist plays a critical role in ensuring the effective operation and continuous improvement of Oracle ERP systems, specifically within Financials, Supply Chain Management (SCM), and Manufacturing modules. This position involves providing functional support, troubleshooting issues, supporting system enhancements, and collaborating closely with various departments to optimize business processes and maintain data integrity.
Key Responsibilities:
- Provide daily functional support for Oracle E-Business Suite (EBS) modules, including Financials, SCM, and Manufacturing, with a particular focus on Work in Progress (WIP) and production workflows.
- Troubleshoot and resolve system issues reported by end users to minimize downtime and maintain operational efficiency.
- Monitor system performance regularly to ensure data accuracy and integrity across all Oracle ERP modules.
- Collaborate with Finance, Supply Chain, Manufacturing, and IT teams to ensure seamless system functionality and alignment with business needs.
- Support Oracle ERP implementations, including system testing, upgrades, and patch deployments to keep the system current and effective.
- Lead and assist in User Acceptance Testing (UAT), guiding users through testing phases and go-live activities to ensure smooth transitions.
- Deliver end-user training and ongoing functional support to enhance user proficiency and adoption of Oracle ERP processes.
- Maintain comprehensive system documentation, user guides, and process manuals to support knowledge sharing and compliance.
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
- 2 to 3 years of hands-on experience supporting Oracle ERP systems, with a preference for expertise in Oracle Financials, SCM, or Manufacturing modules.
- Strong understanding of Oracle ERP business processes, workflows, and functional modules.
- Proven ability to troubleshoot ERP functional issues and provide effective end-user support.
- Basic knowledge of SQL and Oracle Database concepts to assist with data queries and system diagnostics.
- Experience in conducting User Acceptance Testing (UAT) and providing system support during critical phases.
- Excellent analytical and problem-solving skills combined with strong communication abilities.
- Ability to work independently while effectively collaborating with cross-functional teams.
Preferred Qualifications:
- Prior experience working extensively with Oracle ERP systems in a business environment.
- Familiarity with ERP implementation projects and business process optimization initiatives.
- Strong skills in reporting, documentation, and data analysis to support decision-making and process improvements.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
This role offers an opportunity to contribute to the stability and enhancement of Oracle ERP systems, supporting key business functions and driving operational excellence. Candidates who are proactive, detail-oriented, and possess a collaborative mindset will thrive in this position.