Appointment Setter & Cold Caller — Australian Campaign

Ultimate Konnect is a dynamic business services company dedicated to driving growth through innovative solutions and strong client relationships. The company acts as a strategic partner, delivering customized services that align with clients’ objectives and consistently exceed expectations. With a commitment to excellence, Ultimate Konnect focuses on measurable results and sustainable success across various industries. The team thrives on collaboration, creativity, and expertise to provide forward-thinking solutions that help clients stay competitive in evolving markets.

This full-time, on-site position based in Karachi is for an Appointment Setter & Cold Caller supporting an Australian campaign. The primary responsibility is to make outbound calls to prospective customers, introduce the company’s services, generate interest, and secure qualified appointments for the sales team. The role requires managing call lists, adhering to scripts when necessary, and accurately updating CRM or tracking systems with call notes and appointment details. Daily tasks include handling inquiries, confirming appointments, following up on leads, and maintaining a professional and courteous demeanor during all interactions. Close coordination with sales and operations teams is essential to ensure appointments meet quality standards and campaign goals.

Key Responsibilities:
- Conduct outbound calls to prospective customers to introduce services and generate interest.
- Schedule and confirm qualified appointments for the sales team.
- Manage and update call lists and CRM or tracking tools with accurate information.
- Handle customer inquiries and follow up on leads promptly.
- Maintain a professional, courteous tone in all communications.
- Collaborate with sales and operations teams to ensure appointment quality and alignment with campaign targets.
- Meet daily and monthly performance targets while maintaining consistent attendance and punctuality.

Required Qualifications:
- Proven ability in setting appointments and scheduling to support sales and business development efforts.
- Strong lead generation skills, including prospecting, qualifying leads, and maintaining organized outreach records.
- Excellent communication skills, with clear spoken English, active listening, and confident phone presence.
- Customer service aptitude to address questions, resolve concerns, and foster positive interactions.
- Previous experience in cold calling, telemarketing, or call center environments, preferably with international campaigns.
- Familiarity with CRM systems or call management tools and basic proficiency in common office software.
- Ability to work on-site in Karachi and reliably meet performance and attendance expectations.
- Minimum education requirement of a high school diploma or equivalent; additional education or sales training is advantageous.

While no specific benefits are listed, the role offers an opportunity to work within a growth-oriented company that values innovation, collaboration, and measurable success. This position is ideal for candidates seeking to develop their sales and customer engagement skills in a professional, target-driven environment.