Appointment Setter & Cold Caller — Australian Campaign

Ultimate Konnect is a dynamic business services company dedicated to driving growth through innovation and strong client relationships. By acting as a strategic partner, the company delivers customized solutions that align with each client’s objectives, helping them succeed in competitive markets. With a commitment to excellence, Ultimate Konnect consistently strives to exceed expectations and produce measurable outcomes. The team fosters collaborative partnerships, working closely with clients to understand their unique needs and promote sustainable business success. Creativity and expertise are central to the company’s approach, enabling the delivery of forward-thinking solutions across various industries.

The Appointment Setter & Cold Caller role is a full-time, on-site position based in Karāchi, focused on supporting an Australian campaign. The primary responsibility is to make outbound calls to prospective customers, introduce services, generate interest, and secure qualified appointments for the sales team. This role requires managing call lists, adhering to scripts when necessary, and maintaining accurate records in CRM or tracking systems. Daily tasks include handling inquiries, confirming appointment schedules, following up on leads, and ensuring a professional and courteous tone during all interactions. Collaboration with sales and operations teams is essential to ensure appointments meet quality standards and contribute to campaign goals.

Key Responsibilities
- Conduct outbound calls to prospective clients to introduce services and generate interest.
- Schedule and confirm qualified appointments for the sales team, ensuring accuracy and completeness of information.
- Manage and update call lists and CRM systems with detailed call notes and appointment details.
- Handle inquiries and follow up on leads promptly to maximize conversion rates.
- Maintain a professional, courteous, and engaging communication style on every call.
- Collaborate closely with sales and operations teams to align appointment quality with campaign objectives.
- Meet or exceed daily and monthly performance targets while maintaining reliable attendance and punctuality.

Required Qualifications
- Proven ability to effectively set appointments and manage scheduling to support sales and business development efforts.
- Demonstrated lead generation skills, including prospecting, qualifying leads, and maintaining organized outreach records.
- Strong communication skills, with clear spoken English, active listening, and confident phone presence.
- Customer service aptitude to address questions, resolve concerns, and foster positive interactions with potential and existing customers.
- Previous experience in cold calling, telemarketing, or call center environments, ideally involving international campaigns.
- Familiarity with CRM systems or call management tools and basic proficiency in common office software.
- Willingness and ability to work on-site in Karāchi, with a commitment to meeting performance standards and maintaining punctuality.
- Minimum education requirement of a high school diploma or equivalent; additional education or sales training is advantageous.

This role offers an opportunity to be part of a growth-oriented company where collaboration and innovation are valued. Candidates who thrive in a fast-paced, target-driven environment and possess strong interpersonal skills will find this position rewarding. Ultimate Konnect supports professional development and encourages a proactive approach to achieving business success.