We are currently hiring an experienced Appointment Setter – US Market (Medical Billing &
RCM) to join our team in Karachi.
Position: Appointment Setter – US Market
Industry: Healthcare / Medical Billing & Revenue Cycle Management (RCM)
Location: Karachi (Onsite) Shift: 6:00 PM – 3:00 AM (PKT)Working Days: Monday to Friday
Experience Required: Minimum 3 years
Job Overview We are looking for a motivated and results-driven Appointment Setter with proven experience inUS outbound calling and medical billing/RCM sales. The ideal candidate should be confident in communicating with US healthcare professionals, identifying potential clients, handling objections, and scheduling qualified appointments for the sales team.
Key Responsibilities Conduct outbound calls to US-based healthcare providers, medical practices, clinics, and healthcare organizations.Identify potential clients interested in Medical Billing and Revenue Cycle Management (RCM)
services.
Connect with key decision-makers, including practice owners, office managers, and billing managers.
Effectively handle gatekeepers, objections, and challenging conversations.
Qualify prospects based on their business requirements and interest in RCM solutions.
Schedule qualified appointments and meetings for the sales team.
Maintain accurate records of calls, follow-ups, appointments, and prospect information in the
CRM.
Consistently follow up with potential clients to improve appointment conversion rates.
Meet daily and weekly calling, lead qualification, and appointment-setting targets.
Coordinate with the sales team to ensure smooth handovers of qualified prospects.
Required Qualifications & Skills
Minimum 3 years of proven outbound calling experience targeting the US market.
Mandatory experience in Medical Billing / RCM sales.
Excellent spoken English with clear pronunciation and strong communication skills.
Experience dealing with US healthcare professionals and decision-makers.
Strong objection-handling, negotiation, and relationship-building abilities.
Proven ability to generate qualified leads and book sales appointments.
Familiarity with CRM systems, cold-calling techniques, and lead management processes.
Strong organizational skills and the ability to work independently.
Comfortable working the US market night shift from 6:00 PM to 3:00 AM (PKT).
Preferred Qualifications Experience selling medical billing, coding, credentialing, or RCM services.Familiarity with US healthcare practices and billing processes.
Experience using CRM tools such as HubSpot, Salesforce, or similar platforms.
A consistent track record of meeting appointment-setting targets.
Ideal Candidate We are looking for someone who is proactive, persuasive, target-oriented, and experienced in turning cold prospects into qualified appointments. Previous experience in the US healthcare or medical billing industry is essential.