Appointment Setter Executive - RCM Sales

Swyft Revenue - Medical Billing & RCM

Karachi , Pakistan

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Posted 4 days ago 15 views Report Job

We are seeking an experienced Appointment Setter to join our team in Karachi, focusing on the US market within the Healthcare sector, specifically Medical Billing and Revenue Cycle Management (RCM). This role requires a motivated and results-driven professional with at least three years of outbound calling experience targeting US healthcare providers. The ideal candidate will be confident in engaging with US healthcare professionals, identifying potential clients, overcoming objections, and scheduling qualified appointments to support the sales team. This is an onsite position with working hours from 6:00 PM to 3:00 AM (PKT), Monday through Friday.

Key Responsibilities

- Conduct outbound calls to US-based healthcare providers, including medical practices, clinics, and healthcare organizations.
- Identify and engage potential clients interested in Medical Billing and RCM services.
- Connect with key decision-makers such as practice owners, office managers, and billing managers.
- Handle gatekeepers, objections, and challenging conversations effectively.
- Qualify prospects based on their business needs and interest in RCM solutions.
- Schedule qualified appointments and meetings for the sales team.
- Maintain accurate records of calls, follow-ups, appointments, and prospect information within the CRM system.
- Consistently follow up with potential clients to improve appointment conversion rates.
- Meet daily and weekly targets related to calling volume, lead qualification, and appointment setting.
- Coordinate with the sales team to ensure smooth handovers of qualified prospects.

Required Qualifications

- Minimum of 3 years of proven outbound calling experience targeting the US market.
- Mandatory experience in Medical Billing and Revenue Cycle Management sales.
- Excellent spoken English with clear pronunciation and strong communication skills.
- Experience interacting with US healthcare professionals and decision-makers.
- Strong skills in objection handling, negotiation, and relationship building.
- Demonstrated ability to generate qualified leads and book sales appointments.
- Familiarity with CRM systems, cold-calling techniques, and lead management processes.
- Strong organizational skills and the ability to work independently.
- Willingness and ability to work the US market night shift from 6:00 PM to 3:00 AM (PKT).

Preferred Qualifications

- Experience selling medical billing, coding, credentialing, or other RCM services.
- Familiarity with US healthcare practices and billing processes.
- Experience using CRM tools such as HubSpot, Salesforce, or similar platforms.
- A consistent track record of meeting or exceeding appointment-setting targets.

The ideal candidate is proactive, persuasive, and target-oriented, with a proven ability to convert cold prospects into qualified appointments. Prior experience in the US healthcare or medical billing industry is essential to succeed in this role.