Appointment Setter, US Outbound (Night Shift, Uncapped Commission)

ACE CPAs is seeking motivated appointment setters to join our dynamic team. This full-time, on-site role is based in Gulistan-e-Johar, Karachi, with working hours aligned to US Eastern time (Monday to Friday, 9 AM to 6 PM US Eastern). The position offers a fixed monthly base salary plus uncapped commission, rewarding those who consistently convert calls into booked meetings and clients. Setters are expected to maintain high activity levels, with a daily target of 300 dials, and performance metrics are transparently shared within the team after each shift.

Key Responsibilities
- Make high-volume outbound calls to US business owners, buyers, and bankers using WAVV, a power dialer integrated with GoHighLevel (GHL) CRM. Log every contact, call, and deal accurately in the CRM.
- Follow a structured cadence of calls, texts, and emails, ensuring timely follow-up and adherence to legal calling hours per the prospect’s state.
- Engage with various prospect groups including construction business owners, ecommerce sellers, business buyers requiring Quality of Earnings (QoE) reviews, and bank lenders specializing in SBA 7(a) loans.
- Maintain data integrity by updating CRM records during each shift, removing duplicates, correcting contact details, and adding missing information.
- Identify and connect with decision makers by obtaining names, titles, direct phone numbers, and emails, and send personalized LinkedIn connection requests to bankers.
- Achieve booking standards by confirming the decision maker’s availability, verifying contact details, capturing the prospect’s main business challenge, and ensuring the calendar invite is accepted during the call.
- Provide timely communication by sending pre-call briefs to the sales team and confirmation emails to prospects within five minutes of booking. On meeting day, confirm appointments via text and call, and promptly reschedule no-shows.
- Participate in call recording sessions for coaching and performance improvement.

Required Qualifications
- Minimum of one year experience in US outbound calling roles such as appointment setting, cold calling, inside sales, or call center operations.
- Proven ability to make 200+ outbound calls daily using power or auto dialers like VICIdial, Five9, Convoso, ReadyMode, or WAVV.
- Experience logging calls and managing data in CRMs such as GoHighLevel, HubSpot, or Zoho.
- Proficient in cleaning calling lists using Excel and skilled at researching and verifying decision makers’ direct contact information.
- Clear spoken and written English suitable for professional US business communication, including notes and emails.
- Strong listening skills with the ability to adapt conversations rather than strictly following scripts.

Preferred Qualifications and Benefits
- Familiarity with GoHighLevel, WAVV, and B2B calling to US businesses is highly desirable.
- Competitive compensation structure with a fixed base salary plus uncapped commission, rewarding performance and client conversions.
- Transparent performance tracking with daily posting of individual metrics to foster a competitive and supportive team environment.
- Opportunity to work with a CPA-led firm providing accounting and advisory services to US business owners, including bookkeeping, tax, CFO support, and Quality of Earnings reviews.

Candidates must be able to commit to five night shifts per week on-site and demonstrate punctuality and reliability. We do not consider age, gender, religion, ethnicity, or marital status in our hiring process.

The selection process includes an English and typing test, a phone interview, and a mock call to assess listening skills, objection handling, and adherence to booking standards.

If you are driven to meet daily targets, thrive in a fast-paced environment, and want to grow your career with a reputable firm, this role offers an excellent opportunity to excel.