AR and Collection Intern

TCP (TimeClock Plus) is seeking a motivated Accounts Receivable (AR) and Collection Intern to join their dynamic team. This internship offers hands-on experience supporting AR and collections functions within a fast-growing company known for its flexible, mobile timekeeping and workforce management solutions. The role involves managing customer accounts, assisting with collections, and collaborating with various teams to ensure smooth AR operations. This is an excellent opportunity to develop practical skills in a professional environment that values diversity, inclusion, and employee growth. Please note, TCP is unable to sponsor visas for this position.

Key Responsibilities:
- Assist with customer inquiries and resolve issues through professional and timely email and phone communication.
- Manage a portfolio of outstanding customer accounts and follow up on overdue balances to ensure timely collections.
- Verify the accuracy of customer account balances by issuing and reviewing statements regularly.
- Support the creation of AR invoices and serve as a backup to the billing specialist when needed.
- Collaborate with team members to optimize AR and collection processes in alignment with organizational goals.
- Deliver excellent customer service to both internal teams and external clients.
- Participate in ad-hoc projects such as system upgrades and integration efforts related to new business acquisitions.

Required Qualifications:
- Bachelor’s degree (BA/BS), preferably with a concentration in Accounting, though not mandatory.
- Basic understanding of accounts receivable processes and customer collections.
- Proficiency in Microsoft Excel, including familiarity with pivot tables and basic functions.
- Strong communication skills with the ability to engage effectively at various organizational levels.
- Ability to work efficiently in a fast-paced environment while managing multiple priorities.
- High attention to detail and a proactive approach to problem-solving.
- Previous internship or relevant office experience is advantageous.

Preferred Qualifications and Benefits:
- Competitive stipend provided throughout the internship.
- Access to company-sponsored training, workshops, educational opportunities, and team-building activities.
- Exposure to a creative, collaborative, and supportive work environment that encourages autonomy and innovation.
- Opportunity to work alongside talented professionals in a rapidly expanding company that truly values its employees.
- Flexible work/life arrangements designed to support your success and well-being.

TCP is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. The company celebrates diversity and strives to create an environment where all employees feel valued and empowered. For more information about TCP and its culture, visit their website or follow their social media channels.