Job Title: AR/AP & Claims Analyst
Department: Finance
We are looking for a detail-oriented AR/AP & Claims Analyst to oversee the full accounts receivable and accounts payable processes, while managing billing disputes and claims resolution. This role requires ensuring invoices and payments are processed accurately and timely, identifying billing discrepancies proactively, and leading centralized billing quality control across accounts.
Key Responsibilities
- Manage the complete accounts receivable cycle, including invoicing, collections, and payment application.
- Handle the end-to-end accounts payable process, from vendor invoice processing to payment scheduling.
- Investigate and resolve billing disputes, discrepancies, and claims raised by customers or vendors.
- Conduct centralized billing quality control reviews to maintain accuracy across all accounts.
- Track claims through resolution, coordinating with internal teams and external stakeholders as necessary.
- Reconcile AR/AP sub-ledgers against the general ledger on a regular basis.
- Identify recurring billing errors or process gaps and recommend corrective actions.
- Support month-end close activities related to AR/AP and claims reserves.
- Maintain accurate, audit-ready documentation for all billing and claims activities.
- Collaborate cross-functionally with operations, sales, and finance teams to resolve billing and claims issues efficiently.
Required Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- 2 to 4 years of experience in accounts receivable/payable, billing operations, or claims processing.
- Experience with centralized billing systems and quality control processes is preferred.
- Proficient in Excel; familiarity with ERP/accounting software such as NetSuite, Great Plains, or PaperSave is a plus.
- Strong attention to detail and analytical skills.
- Excellent written and verbal communication abilities.
Preferred Qualifications
- Experience working in a multi-entity or high-volume billing environment.
- Prior experience resolving customer or vendor claims and disputes.
- Proven ability to manage multiple priorities and meet tight deadlines.
- Strong problem-solving skills with a focus on process improvement.
Shift Timing
Monday to Friday
6:00 PM to 3:00 AM Pakistan Standard Time (PKT)
7:00 AM to 4:00 PM Central Standard Time (CST)