Assistant Manager Applications (Odoo)

Dolmen Group, established in 1984, is a prominent real estate development, management, and investment organization in Pakistan. Known for its innovative approach and leadership in the industry, the Group’s diverse portfolio includes mixed-use developments, internationally recognized shopping malls, premium commercial offices, residential projects, indoor amusement centers, and retail franchises. These ventures have significantly influenced the real estate and retail sectors in the country.

The Assistant Manager Applications (Odoo) will play a critical role in managing the implementation, configuration, and optimization of Odoo-based business applications across Dolmen Group’s operations in Pakistan. This full-time, on-site position requires close collaboration with various departments to understand business processes and translate these into effective system configurations. The role ensures seamless integration of Odoo applications with existing platforms, supporting both strategic objectives and daily operations.

Key Responsibilities
- Oversee the entire lifecycle of Odoo applications, including implementation, configuration, customization, and ongoing optimization.
- Collaborate with cross-functional teams such as operations, finance, IT, and management to gather requirements and translate them into system features.
- Manage vendor relationships and coordinate with external support partners to resolve technical issues and ensure system performance.
- Monitor application performance, troubleshoot issues, and implement solutions to maintain smooth operations.
- Prepare comprehensive documentation related to application configurations, workflows, and user guidelines.
- Conduct end-user training sessions and support change management initiatives to promote adoption and effective use of the applications.
- Contribute to continuous improvement efforts by identifying opportunities to enhance digital workflows and business processes.

Required Qualifications
- Strong expertise in Odoo application management, including configuration, customization, module deployment, and workflow design.
- Proficiency in business process analysis, requirements gathering, and solution mapping to align operational needs with application capabilities.
- Experience in system administration and support, including troubleshooting, performance monitoring, and vendor coordination.
- Competence in data handling and reporting, including data validation, basic database knowledge, and generating operational and management reports.
- Excellent communication skills for stakeholder engagement, user training, and documentation development.
- A bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field is preferred.

Preferred Qualifications and Benefits
- Prior experience with ERP systems, especially Odoo, and involvement in in-house application management or digital transformation projects within real estate, retail, or service industries is advantageous.
- Strong analytical thinking, attention to detail, and the ability to work effectively in a fast-paced, collaborative, on-site environment are highly valued.

This role is based in Karachi, Pakistan, and offers the opportunity to contribute to a leading organization shaping the future of real estate and retail through innovative technology solutions.