Assistant Manager - Facilities

The Facilities Manager will be responsible for coordinating and overseeing daily operations of the facility, ensuring seamless service delivery across engineering, housekeeping, security, and support teams. This role involves monitoring maintenance activities, conducting building inspections, addressing tenant concerns, and managing contractor performance. The Facilities Manager will also ensure compliance with safety regulations, manage operational budgets, maintain asset records, and support emergency preparedness, statutory compliance, audits, and management reporting. The objective is to maintain a safe, reliable, and well-maintained environment for all occupants.

Key Responsibilities

- Coordinate daily operations across engineering, housekeeping, security, and service teams to ensure smooth facility functioning.
- Monitor preventive maintenance schedules, work orders, equipment breakdowns, and outstanding defects to minimize downtime.
- Conduct regular building inspections and ensure timely follow-up on corrective actions.
- Manage tenant complaints, coordinate shutdowns, service interruptions, and issue necessary notices.
- Oversee contractors by monitoring service level agreements (SLAs), permits, safety documentation, and work completion.
- Assist with budget preparation, monitor utility consumption, support procurement processes, and implement cost control measures.
- Maintain comprehensive asset registers, building drawings, maintenance records, incident reports, and operational dashboards.
- Support emergency preparedness plans, coordinate statutory inspections, facilitate audits, and prepare management reports.

Required Qualifications

- Bachelor’s degree in Engineering, Facilities Management, or a related discipline.
- Typically 4 to 7 years of experience in facilities or building operations.
- Proven ability to manage high-rise or commercial properties, with hands-on experience in contractor management.
- Familiarity with Computerized Maintenance Management Systems (CMMS) and reporting tools.

Preferred Qualifications and Benefits

- Experience working with high-rise or commercial properties is highly desirable.
- Strong background in contractor management and performance evaluation.
- Knowledge of safety compliance standards and statutory inspection processes.
- Exposure to budget management and cost control within facility operations.

Key Performance Indicators

Success in this role will be measured by service availability, timely closure of preventive maintenance and work orders, tenant satisfaction levels, budget adherence, audit completion rates, contractor performance, and compliance with safety regulations.

This position offers the opportunity to contribute to the efficient management of a critical facility, ensuring operational excellence and occupant satisfaction through proactive maintenance and team coordination.