Assistant Manager HR Operations

FSC Integrated Services Private Limited

Lahore , Pakistan

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FSC Integrated Services Private Limited is a multidisciplinary business solutions provider specializing in Human Resource Solutions, Corporate & Financial Advisory, Business Consulting, and Business Process Outsourcing (BPO). Since its establishment in 2011, FSC has been dedicated to supporting organizations by delivering strategic, operational, and financial solutions that enhance performance and promote sustainable growth. The company’s focus lies in improving operational efficiency, strengthening core business functions, and helping clients achieve their long-term objectives. Headquartered in Lahore with liaison offices in Karachi, Islamabad, and Sialkot, FSC serves a diverse range of corporate clients across various industries. The work environment at FSC encourages innovation, professionalism, and a strong commitment to client service.

The Assistant Manager HR Operations position is a full-time, on-site role based in Lahore. This role involves managing daily HR operational activities and assisting HR leadership in the implementation of policies and processes. The individual will oversee key employee lifecycle functions including onboarding, documentation, attendance management, and maintaining HR records, ensuring all activities comply with company policies and relevant labor regulations. The role also requires coordination of employee relations initiatives, support for performance management cycles, and facilitation of HR communications across departments. Additionally, the Assistant Manager will contribute to the development and refinement of HR policies, support HR data reporting and analysis, and drive continuous improvements in HR service delivery. Collaboration with internal stakeholders is essential to maintain a positive, efficient, and compliant HR environment.

Key Responsibilities

- Manage day-to-day HR operations including onboarding, documentation, attendance tracking, and maintenance of HR records.
- Ensure compliance with company policies and applicable labor laws.
- Coordinate employee relations activities, addressing queries and resolving conflicts to foster a positive work culture.
- Support performance management processes and facilitate communication related to HR initiatives across departments.
- Assist in developing, updating, and implementing HR policies and procedures.
- Prepare and analyze HR data and reports to support decision-making and continuous improvement.
- Collaborate with cross-functional teams to maintain an effective and compliant HR environment.
- Handle confidential information with discretion and professionalism.

Required Qualifications

- Proven experience in Human Resources, particularly in HR operations or generalist roles.
- Practical knowledge of HR policies, their implementation, documentation, and compliance requirements.
- Strong skills in employee relations, including conflict resolution and query management.
- Experience with HR data management, HRIS tools, and reporting is advantageous.
- Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
- Excellent communication and interpersonal skills.
- High attention to detail and ability to manage confidential information with integrity.
- Demonstrated ability to work collaboratively within cross-functional teams and manage multiple priorities in a fast-paced environment.

Preferred Qualifications and Benefits

- A master’s degree or professional HR certifications will be considered an advantage.
- Opportunity to work in a dynamic and professional environment that values innovation and client-focused service.
- Exposure to a diverse portfolio of clients across various industries, providing broad HR experience.

This role offers a unique opportunity to contribute to a growing organization that prioritizes operational excellence and sustainable business growth through effective human resource management.