Assistant Manager

Saleem Memorial Hospital is seeking a dedicated and qualified pharmacy professional to join the team as Assistant Manager – Pharmacy. This role emphasizes Quality Assurance, Medication Safety, Regulatory Compliance, and ongoing quality improvement within the pharmacy department. The successful candidate will play a key role in supporting the implementation, monitoring, and enhancement of pharmacy services in accordance with Joint Commission International (JCI) Medication Management and Use (MMU) standards, Punjab Healthcare Commission (PHC) regulations, DRAP guidelines, and hospital policies.

Key Responsibilities

Quality Assurance & JCI Compliance:
Support the implementation and continuous monitoring of relevant JCI MMU standards. Develop, review, and enforce pharmacy policies, standard operating procedures (SOPs), and quality improvement initiatives. Conduct departmental gap assessments, compliance audits, and preparations for mock surveys. Maintain comprehensive quality documentation, evidence of compliance, and readiness for accreditation processes.

Medication Safety & Risk Management:
Oversee medication management processes including prescribing, dispensing, administration, storage, and ongoing monitoring. Ensure strict adherence to safety protocols concerning high-alert medications, Look-Alike Sound-Alike (LASA) drugs, medication labeling, and storage requirements. Participate actively in medication error reporting, near-miss investigations, root cause analysis (RCA), and implementation of corrective and preventive actions (CAPA). Promote a culture of medication safety and continuous improvement.

Clinical & Operational Quality:
Monitor medication reconciliation processes, review prescription appropriateness, and ensure compliance with antimicrobial stewardship programs. Conduct regular audits of medication storage areas, emergency medications, crash carts, and controlled substances. Evaluate pharmacy quality indicators, turnaround times, and overall departmental performance. Identify and recommend opportunities for process standardization and operational improvements.

Training & Continuous Improvement:
Coordinate staff training programs, competency assessments, and medication safety awareness initiatives. Support multidisciplinary quality improvement projects and contribute to hospital accreditation activities. Prepare detailed quality reports, audit findings, dashboards, and action plans for improvement. Collaborate effectively with Quality Assurance, Nursing, Medical, and other hospital departments to foster a team-based approach to quality.

Required Qualifications

- Pharm-D degree from an HEC-recognized institution.
- Valid registration with the Pharmacy Council.
- 3 to 5 years of relevant experience in hospital pharmacy settings.
- Knowledge of JCI MMU standards, PHC requirements, and DRAP regulations.
- Strong analytical, communication, documentation, and leadership skills.
- Proficiency in MS Office, hospital information systems, and quality reporting tools.

Preferred Qualifications and Benefits

Experience in pharmacy quality assurance, medication safety, or hospital accreditation is highly desirable. This position offers a unique opportunity to contribute significantly to patient safety, pharmacy quality improvement, and international healthcare accreditation initiatives. The role also provides a platform for developing professional leadership skills within a multidisciplinary hospital environment.

Location: Saleem Memorial Hospital, Lahore

Qualified candidates interested in advancing their careers in a dynamic healthcare setting are encouraged to apply through LinkedIn.