Assistant Manager - Sales Training

We are seeking a proactive and results-oriented Assistant Manager – Sales Training & Performance to enhance the capabilities of our Sales Development Representatives (SDRs). This role focuses on improving cold-calling effectiveness while supporting warm-calling skills through detailed call analysis, targeted coaching, and well-designed training initiatives. The ideal candidate will identify skill gaps, strengthen sales conversations, and ensure trainers are well-prepared to deliver impactful programs that drive measurable performance improvements.

Key Responsibilities
- Analyze SDR call recordings and performance metrics to pinpoint areas for development and skill enhancement.
- Conduct thorough call reviews and provide structured coaching aimed at improving cold-calling, warm-calling, objection handling, and conversion rates.
- Develop, update, and maintain sales scripts, training materials, call guides, and other supporting collateral to ensure relevance and effectiveness.
- Collaborate closely with trainers to enhance their coaching skills and ensure they are fully prepared before launching new training initiatives.
- Design targeted training interventions based on real-time performance trends and data insights.
- Monitor the effectiveness of training programs and track improvements in SDR performance over time.
- Work in partnership with the Manager of Training to align departmental training efforts with broader performance objectives.

Required Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related discipline.
- 3 to 5 years of experience in sales, sales training, coaching, or performance management roles.
- Strong knowledge of cold-calling, warm-calling, and outbound sales processes.
- Proven experience in call monitoring, performance analysis, and identifying sales skill gaps.
- Excellent communication, coaching, and analytical abilities.
- Demonstrated capability to develop effective training content that drives measurable improvements in sales performance.

Software Finder is a leading B2B SaaS marketplace dedicated to helping businesses discover, compare, and select software solutions tailored to their unique needs. Our platform connects companies with the right software options, supported by verified reviews and expert insights. With an expanding portfolio of software categories and a global user base, we are committed to simplifying the software selection process and empowering businesses to make informed decisions.

Our team is united by a shared mission to innovate, collaborate, and deliver exceptional value to our users. As we continue to grow, we seek talented professionals who are passionate about technology, customer success, and making a meaningful impact in the industry.