Assistant Support Executive

We are seeking a confident and communication-oriented Assistant Support Executive to join our team. The ideal candidate will be responsible for providing excellent customer support through professional telephonic communication. This role requires someone who can handle calls efficiently, listen actively, solve problems, and maintain accurate records while managing multiple tasks. The position is full-time, based onsite in Gulshan-e-Iqbal, Karachi, with working hours from 12 PM to 9 PM.

Key Responsibilities
- Handle inbound and outbound customer calls professionally and confidently.
- Provide timely and effective support to customers, addressing their queries and concerns.
- Maintain accurate records of customer interactions and transactions.
- Demonstrate strong listening skills to understand customer needs and resolve issues promptly.
- Manage multiple tasks efficiently while ensuring quality service delivery.
- Exhibit a proactive attitude, taking responsibility for continuous learning and improvement.

Required Qualifications
- Bachelor’s degree from a recognized university.
- Excellent verbal and written communication skills in English.
- Previous experience in call center, customer support, or telephonic communication roles.
- Strong interpersonal skills with the ability to communicate professionally and confidently.
- Good problem-solving abilities and attention to detail.
- Ability to multitask and maintain accurate documentation.
- Willingness to learn and take initiative in a fast-paced environment.

Preferred Qualifications and Benefits
- At least 1 year of experience in customer support is preferred.
- Ability to reliably commute to or plan relocation to Gulshan-e-Iqbal, Karachi before starting work.
- Competitive monthly salary ranging from Rs40,000 to Rs60,000.
- Opportunity to work in a dynamic team environment with scope for professional growth.

Candidates interested in this opportunity should be prepared to answer questions regarding their current or previous salary as well as their expected pay. This role requires full-time, in-person attendance at the specified location.

If you meet the above criteria and are eager to contribute to a customer-focused team, we encourage you to apply.