Assistant Support Executive/ Sales Executive

We are looking for a confident and communication-focused Assistant Support Executive to join our team. The ideal candidate will possess strong verbal and written communication skills and be comfortable managing customer interactions in a professional manner. This full-time, onsite role is based in Gulshan-e-Iqbal, Karachi, with working hours from 9 PM to 6 AM. The position requires the ability to handle multiple tasks efficiently, maintain accurate records, and deliver excellent customer support primarily through telephonic communication.

Key Responsibilities:
- Handle inbound and outbound calls with professionalism and confidence.
- Provide timely and effective customer support by addressing inquiries and resolving issues.
- Maintain accurate records of customer interactions and transactions.
- Demonstrate strong listening skills to understand customer needs and offer appropriate solutions.
- Manage multiple tasks simultaneously while ensuring quality and accuracy.
- Take a proactive approach to learning and assume responsibility for assigned duties.
- Collaborate with team members to enhance customer service processes.

Required Qualifications:
- Bachelor’s degree from a recognized university.
- Excellent verbal and written communication skills in English.
- Previous experience in call center, customer support, or telephonic communication roles.
- Strong interpersonal skills with the ability to engage customers professionally.
- Good problem-solving abilities and attention to detail.
- Willingness to work night shifts (9 PM to 6 AM).
- Ability to reliably commute or relocate to Gulshan-e-Iqbal, Karachi.

Preferred Qualifications and Benefits:
- At least one year of experience in customer support is preferred.
- Competitive salary range from Rs50,000 to Rs80,000 per month.
- Opportunity to work within a dynamic team environment that offers scope for learning and career growth.

Candidates who meet the above criteria and are ready to commit to the night shift schedule are encouraged to apply. Applicants should be prepared to discuss their current or previous salary, expected salary, proficiency in English communication (Basic, Intermediate, Fluent), and willingness to work night shifts. This role presents an excellent opportunity for individuals seeking to advance their career in customer service and support within a reputable organization.