Associate Admin Officer

This role involves managing the daily operations of a facility, ensuring cleanliness, maintenance, and smooth administrative functions. The candidate will oversee housekeeping and support staff while addressing client concerns promptly. Coordination with technical teams and vendors for repair and maintenance activities is a key part of the job. Additionally, the position requires managing inventory, stock records, and procurement processes, along with monitoring staff attendance and maintaining operational schedules. Accurate record-keeping and shift reporting are essential to ensure compliance with standard operating procedures and seamless shift transitions.

Key Responsibilities

- Oversee daily facility operations, including cleanliness, housekeeping, and maintenance activities.
- Supervise support staff, housekeeping teams, and manage day-to-day administrative tasks.
- Handle client queries, complaints, and service requests, ensuring timely and effective resolution.
- Coordinate repair and maintenance activities with technical teams and external vendors.
- Manage inventory control, maintain stock records, issue materials, and process procurement requests.
- Monitor staff attendance, prepare duty rosters, and ensure adherence to cleaning schedules and operational checklists.
- Maintain daily administrative records and prepare shift reports detailing operational issues, complaints, and pending tasks.
- Ensure proper handover between shifts and compliance with building standard operating procedures (SOPs).

Required Qualifications

- Bachelor’s degree or diploma in Hospitality Management, Business Administration, or a related field.
- 1 to 3 years of relevant experience in administration, building operations, or facility management.
- Solid understanding of housekeeping, facility operations, and maintenance coordination.
- Strong communication skills, with the ability to handle complaints and coordinate teams effectively.
- Proficiency in MS Office applications, including Excel, Word, and email communication.
- Ability to multitask, maintain accurate records, and work independently with minimal supervision.

No preferred qualifications or additional benefits were specified for this role.