Join our dynamic Centralized Account Management Unit as an Associate (Maker) and contribute to the seamless processing of CASA and investment account openings and maintenance for Private and SME clients. In this role, you will be responsible for verifying signatures, managing online banking service requests, and ensuring all activities comply with the bank’s policies. Your efforts will directly support customer satisfaction and operational efficiency across multiple branches.
Key Responsibilities
- Accurately process account setups, maintenance requests, and online banking transactions.
- Review and verify documentation to ensure full compliance with internal policies and service standards.
- Maintain a high level of accuracy, targeting a 99% error-free rate with zero escalations.
- Provide operational support to the UAE and Doha branches, ensuring smooth coordination and service delivery.
- Strictly adhere to all bank policies, procedures, and regulatory requirements.
Required Qualifications
- Fresh graduates or candidates with less than one year of relevant experience are encouraged to apply.
- Proficiency in handling Private and SME accounts along with online banking services is essential.
- Familiarity with banking systems, internal policies, and regulatory frameworks.
- Strong communication skills, with the ability to solve problems efficiently and manage multiple tasks simultaneously.
This position offers a competitive all-inclusive salary package of PKR 50,000. It is an excellent opportunity for individuals seeking to build a career in banking operations within a supportive and growth-oriented environment.