Associate Logistics Operations

We are looking for a motivated and experienced Associate Logistics Operations professional to join our expanding US logistics brokerage team. The successful candidate will have practical experience across various freight and logistics functions and be capable of managing shipments independently from origin to destination with minimal oversight. This role demands strong coordination skills and the ability to handle multiple operational tasks efficiently in a fast-paced environment.

Key Responsibilities

- Manage freight movements from booking through to final delivery, ensuring smooth transit and timely completion.
- Coordinate effectively with carriers, truckers, customers, warehouses, shippers, and receivers to facilitate seamless logistics operations.
- Source and negotiate with carriers to secure cost-effective and profitable transportation solutions.
- Handle import and export drayage operations, ensuring compliance and timely execution.
- Oversee shipments across Full Truckload (FTL), Less Than Truckload (LTL), and air freight modes.
- Prepare and maintain all necessary logistics documentation, including Bills of Lading (BOL), Delivery Orders (DO), Proof of Delivery (POD), Release Documents, Rate Confirmations, Load Confirmations, invoices, and other supporting paperwork.
- Maintain proactive communication with customers, providing regular shipment updates and addressing inquiries promptly.
- Manage customer invoicing processes and coordinate payments with carriers.
- Resolve operational disputes, service failures, detention issues, and delivery exceptions to maintain service quality.
- Keep accurate records within internal systems, customer portals, and operational trackers to ensure data integrity.
- Respond promptly to client and carrier communications to maintain strong relationships.
- Monitor shipments continuously and proactively address any operational bottlenecks or delays.
- Support warehouse and third-party logistics (3PL) coordination activities as needed.

Required Qualifications

- Minimum of 1-2 years of experience in a 3PL, freight brokerage, freight forwarding, transportation, or logistics operations environment.
- Demonstrated hands-on experience managing shipments from initiation through to completion.
- Prior experience working directly with US-based customers and carriers, understanding their requirements and expectations.

Compensation and Work Location

The position offers a monthly salary range of Rs 60,000 to Rs 83,000. This is an in-person role, requiring the candidate to work onsite.

This opportunity is ideal for professionals seeking to deepen their expertise in logistics operations within the US market and contribute to a dynamic and growing brokerage operation.